Troubleshooting
Solutions to common issues encountered during installation or operation.
"No active license found" error
This usually means your server IP doesn't match the one linked to your license, or you haven't purchased a subscription.
- Check your dashboard to ensure you have an active subscription.
- Ensure `sv_licenseKey` in `server.cfg` matches the key in your Riveon Dashboard.
Resource failed to start: "Unauthorized"
The API rejected your connection request.
- Verify your server has outbound internet access (allow `api.riveon.cc` and `riveon.cc`).
- Check if your IP address has changed (for home hosted servers).
False Positives (Noclip/Speed)
Occasional false positives can happen with extreme lag or certain admin tools.
- Use `riveon.bypass` permission for admins.
- Adjust the "Max Speed" threshold in Dashboard Configuration.